I paused my Audible membership by contacting customer service via chat and the process took no longer than 5 minutes.Ĥ. Contact options include chat, phone, and email. Note: if you don’t see an option to pause your membership or if you are not eligible to pause your membership through self-service (like me – see screenshot below), you need to contact Audible Customer Service. Follow the on-screen instructions and steps to pause your Audible membership. Click “Pause Membership” at the bottom of the “Membership details” section.ģ. To pause your Audible membership, follow these instructions:Ģ. For membership plans that don’t earn credits, this feature is not available. That pause can be anywhere between one to three months. Whatever the reason, Audible members with monthly plans can pause their account one time every 12 months. Perhaps, like me, you’ve been accumulating credits.
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How to Pause Audible Membership Instructions to Pause Audible MembershipĪn alternative to canceling is to pause your Audible membership. There are also multiple contact options – chat, phone, and email – which is nice. I’ve always found interactions with this team to be positive to don’t hesitate to do this. If so, Audible asks you to contact Audible Customer Service to see if they can help. Why are you canceling your Audible membership? Audible will you to take a minute to answer this question:ĭepending on your answer, you may receive an offer from Audible such as the following Audible annual plan deal: Contacting Customer CareĪre you wanting to cancel Audible because of unresolved issues e.g.
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Have you considered switching your Audible membership to a different plan?Īvailable plans include Audible Plus, Audible Premium Plus (1 or 2 credits per month or 12 credits upfront), and Audible Silver: Audible Cancellation Special Offers Audible will also notify you of this before you finish canceling: Switch Your Audible Plan We’ve put together the following guide to help with this: How to Return or Exchange Audible Audiobooks. This guarantee means if you didn’t love one of your listens, you can exchange it for another. Helpfully, Audible will remind you if you have unused credits: Exchange Audible Booksĭid you know that Audible has a satisfaction guarantee? You’ll want to use these because after you cancel you will lose access to your member benefits and all credits at the end of your final billing period. Things to Consider Before You Cancel Audibleīefore you cancel your subscription, Audible will try to understand why and offer some recommendations, deals, and assistance to keep you as a customer. After you cancel, an automated email will be sent to you as proof of your plan changes. We cover some of these items in more detail below.Ĥ. Before you cancel, Audible will make sure you don’t leave anything on the table and try to resolve any issues you have. Follow the on-screen instructions and steps. Click “Cancel Membership” at the bottom of the “Membership details” section.ģ. Go to the Account Details page on the Audible desktop site.Ģ. To cancel your Audible membership, follow these instructions:ġ.
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